Privacy Policy

Last Updated: 20-11-2025

At Welzone.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order or register on our website, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely by payment gateway)

b. Automatically Collected Information

When you browse our website, we may automatically collect:

  • Browser type & version

  • Device information

  • Cookies & tracking data

  • Pages you visit and actions you take on the website

2. How We Use Your Information

We use your information for:

  • Processing and delivering your orders

  • Sending order confirmations & updates

  • Customer service and support

  • Improving website experience & performance

  • Fraud prevention and security

  • Marketing & promotional emails (only with your consent)

3. Sharing of Information

We do not sell, trade, or rent your personal information.

However, we may share your data only with trusted third parties, such as:

  • Courier & delivery partners

  • Payment gateways (Razorpay, Phonepe, etc.)

  • Customer support tools

  • Analytics & advertising tools (Google Analytics, Meta Ads, etc.)

These partners only receive information necessary to perform their services.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Save your preferences

  • Understand browsing behavior

  • Provide personalised content and ads

You can disable cookies in your browser settings, but some features may not work.

5. Payment Security

All online payments are processed through secure and encrypted payment gateways.
Welzone.in does not store your credit/debit card details or UPI information.

6. Data Protection & Security

We use security measures to protect your personal data from:

  • Unauthorized access

  • Loss or theft

  • Misuse or alteration

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

We do not knowingly collect information from children under 18 years of age.
If we discover such data, we delete it immediately.

8. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

9. Your Rights

You can request:

  • Access to your personal data

  • Correction of incorrect information

  • Deletion of your data (where legally permitted)

  • Opt-out of marketing communications

To request these, contact us at support@welzone.in.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new 20-11-2025 date.

11. Contact Us

For any questions about this Privacy Policy or your data:

Welzone.in (ZORAYZ)
Email: support@welzone.in
Phone/WhatsApp: +91 9324614069
Official Address: A2 - 004 Arch Bldg., Belasis Road, Mumbai: 400008.